When it comes to healthcare, quick response matters. When patients call a doctor’s office, they expect an immediate response even if it’s a minor issue. And as a medical practitioner, chances are, you’re busy thriving with multiple phone calls and appointments all day. While it can be nice to attend to every phone call, it can be difficult to keep up with high volumes. Also, it’s impossible to be available 24 hours a day, 365 days a year.
With Great Answering Service, patient satisfaction is only one call away. Our goal is to improve the patient-provider relationship through quality medical answering service, available 24*7 hours a day, so you can focus on maximizing your productive time with patients. Having a fast real-time human response is sure to give your healthcare facility the stability it needs to be successful.
HIPAA Compliant to protect patients’ personal health data.
Available 24/7 – even during after-hours, weekends and holidays.
Highly trained agents on medical industry requirements.
Secure Messaging for 100% doctor-patient confidentiality.
Appointment Scheduling to ensure no booking overlaps.
Customized IVR to make sure you never miss a call.
Whether it's an emergency, a question, or an appointment scheduling, leave it to us.